Welcome to the Silver Creek Homeowners Association in Puyallup Washington
(Please Note: You are currently logged on to the only Officially Recognized Website of Silver Creek HOA in Puyallup, WA. Any information regarding Silver Creek gained from any other electronic source should be verified before being considered factual)
August 30, 2022
Dear Silver Creek Association Members;
Please be advised that Real Estate Investment Services (REIS) has been engaged to manage the Silver Creek Homeowners Association. Effective September 1, 2022, we will be your point of contact for all association matters. Because of the date of final contracting decision by your board of directors, there will be a short period during which you will need to contact the board directly until we’re finished with your ‘setup’. Until further notice the official means of communication will be email@example.com. The board will work directly with us to handle any business for the time being. Soon we will inform you how to contact us directly – please watch for that.
From that date of further notification, you’ll need to make your HOA Dues payments to: Silver Creek HOA in care of our office (information later in this paragraph). We are currently having the input and set-up of the association’s records completed on our system. We’ll soon send you an email invitation through ‘AppFolio’ (our management software) to create your new web-portal. Please watch for that email (occasionally, depending on your firewalls etc., the email could go into ‘spam’ or ‘junk email’ folders as well) and simply follow its instructions. Through the portal you’ll be able to make dues payments and review new documents that we share from time to time, as well as find many current association official documents shared for your ease of finding them as needed. If you choose the preferred payment method, electronically through the portal, we suggest that you use a bank routing and account number as opposed to a debit or credit card as AppFolio charges a ‘pass-through’ fee for card use (bank account, or ‘ACH’ payments are always free of charge). If you must pay by check, please make payable to Silver Creek HOA and mail to Silver Creek HOA c/o REIS 7609 Steilacoom Blvd SW, Suite 300A, Lakewood, WA 98498.
It is important for you to know that the association division of our business operates on a TEAM approach. We have plenty of support to handle the business of Silver Creek as the entire staff will work side by side in the management of the association. Silver Creek will have its own manager assigned to it so that we can best facilitate the day-to-day tasks. Your assigned manager will be announced in the next letter. We will be working directly with the Board of Directors; attending meetings, assisting them with advice, building your budget, making sure the HOA is kept up on legal requirements, and much more. We appreciate the opportunity that your Board has placed in our company.
Again, for the time being if you have any questions or concerns, please email firstname.lastname@example.org. Your emails will be monitored by the board and dealt with accordingly until we are fully operational after which we’ll communicate new means to get in touch with our staff. For now, please know that we are more than capable of managing your association and will be happy to help.
In closing; We are excited to welcome you to the REIS family! We take our business seriously and ‘customer care’ is at the top of that list. Your team includes Managers, Bookkeepers and Admin Personnel in the office, plus vendors/contractors, out in the field. We look forward to servicing your association!
Puyallup, August 25, 2022
After much deliberation, the Silver Creek Association Board of Directors has decided to transition to a new management company. Beginning September 1, 2022, Silver Creek will be managed by REIS. The Board would like to thank JC-Higgins & Associates for its work. The Board would also like to take this opportunity to thank its current manager Lorne Martin.
While the Board is excited about building a relationship with the new management company, the Board requests your patience in working with the Board and management during this transitional period in the month of September. Additional information, including contact information for the Association’s new community manager will be provided to owners soon.
Silver Creek Association
Board of Directors